Hi:

I'm James Nokes from The Cleaning Institute
Here is hint number nine, I hope you enjoy it.

Hint Number Nine

On average, equipment and supplies will only be around six percent of your total expenses for an account. There are obvious advantages to using good tools and cleaning products such as improved cleaning efficiency. But there is another advantage that's at least as important... Morale - there is nothing that will lower your crew's morale faster than having to use beat-up tools or lousy cleaning supplies.

The small investment you make in keeping your people supplied with good cleaning products will pay for itself many times over.