Basic Rest Room Cleaning
(My View)



Very early on, the narrator gives you the best piece of advice in this video -- that a poorly cleaned rest room will cause more complaints than anywhere else your crew will clean.

The extra care you invest in cleaning rest rooms will pay for itself many times over. Having said that, the cleaning routine they use in the video is the most stringent I have ever seen. This is because so many of their customers are hospitals and health care facilities. In fact, they did this video in a hospital.

If you are cleaning business offices or residences you really don't have to go to the lengths they do. For instance, they seem to clean much of the rest room surfaces twice; once with a germicide then a second time with a regular cleaner. Unless you actually have a cleaning contract in a hospital or health care facility you can just clean once with a disinfectant cleaner.

They do give a lot of good tips in this video. The one I like best is to pour a gallon of water with a little germicidal cleaner down any floor drains in the rest rooms once a month. Floor drains run to the sewers but there is an elbow joint with water in it to keep odors from the sewer rising into the rest room.

Problem is, the water in the joint eventually evaporates. When this happens a very nasty odor will pervade the rest room and you will get all sorts of complaints from the customer! I learned this fact the hard way, early in my career. So I'm happy to see that they make sure you don't have to learn it that way too.

One tip I will give you that they didn't is that most paper dispensers require a key of some sort. Most of your customers will just assume that you have the correct key to open their dispensers. If you don't, make sure they give you the keys (and they work) before you start a new account.

Also, part of the process of cleaning toilets is to lower the water level in the bowl by several inches so you can properly clean it at the water line.

On the video they do this by using a soft cotton type toilet brush to force water down the toilet. I have always found it painfully slow and tiresome to do it this way. If you carry a plumber's helper on your cleaning cart you can lower the water level in a few seconds.

As with all of ATV's products this video has high-quality production values and has been updated within the last several years. It has an interactive format in which it asks questions and pauses so the viewer can write down the answer. This allows you to make sure your employees are paying attention. Because of the well written scripts, video demonstrations and the question-and-answer format, viewers of these tapes have a very high level of information retention.




Copyright © 2004 by The Cleaning Institute.