Whether you do your sales work yourself, have sales representatives or use a service you need to have a fact sheet briefly listing information about your cleaning company and the services it provides.

1. What services do you provide? ____________
2. Which days of the week do you provide service on? ____________
3. What hours of the day do you provide services on? ____________
4. What types of businesses do you service? ____________
5. What businesses won't you service? ____________
6. What towns and cities do you service? ____________
7. What is the smallest account you will service?(dollar amount) ____________
8. What is the largest account you will service? ____________
   This is expressed in terms of size or manpower requirements. (Nobody turns down work because they will pay you too much.)
9. Price for carpet cleaning (square foot rate) ____________
10. Price for resilient floor maintenance (all in square foot rate)
      stripping/refinishing (strip & wax) ____________
      scrubbing/refinishing ____________
      buffing ____________
      burnishing ____________
11. Window cleaning (square foot rate) ____________
12. Emergency or on call work (hourly rate) ____________
13. General janitorial rate (square foot or hourly rate) ____________
    You may or may not want to quote this over the phone. Volunteer to give them a free estimate.